Privacy Policy

1. Introduction

Welcome to neo gadgets. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely through our payment partners)
• Account credentials when you create an account
• Product preferences and wishlist items
• Order history and purchase information

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our website and shopping experience
• Send you marketing communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our customers, such as:

• Payment processors
• Shipping and delivery companies
• Email service providers
• Analytics and marketing tools

These third parties are required to keep your information confidential and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided in the Contact Us section.

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@neogadgets.com
• Phone: Available on our Contact page